An HCM solution that delivers deeper insights about your people and processes should be a top consideration in your HCM strategy. You can achieve this by shifting to a more holistic approach for HCM. Key to this approach is leveraging a solution that pulls data from a single database to provide real-time insights about an employee.

For example, being able to view the learning achievements, certifications, and performance data of an employee provides a more complete picture of their progress and contributions to the company, rather than having to aggregate data from different systems and manually assess the results.

Another example would be analyzing an employee’s compensation data, overtime hours, and performance to determine overall flight risk has greater accuracy when the data is collected from a single source, instead of relying on fragile integrations.

A solution that lets you seamlessly connect all aspects of HCM in a single application with one source of data is a step toward developing a more holistic approach to HCM.

Organizations rely on HCM technology to solve new and existing problems. HCM providers often create innovative technology to solve problems you didn’t know existed. Be cautious of the ones who try to impress you with “cool” features to showcase their innovation because, more often than not, it’s just a simple feature wrapped in shiny packaging.

Innovative technology needs to serve a purpose or provide value to your organization. Take a step back and determine if a vendor’s claims can add real value to your business.

For example, many HCM solutions are equipped with deep auditing capabilities. However, users must first initiate the audit and review the results before they can triage the issue. HCM solutions that provide always-on, real time monitoring and alerts enable users to troubleshoot issues instantly, saving time and effort.

Your HCM provider should be a true innovator that constantly strives to add value at every level of your organization.

While it’s easy to get lost in the weeds of HCM technology, HCM solutions are only as good as the people expertise that accompany them. Beware of technical support models that do not offer a consistent team of resources or offer generic call center support. Technical support is more than just knowing the software and how to fix it. To maximize value from your solution, you need personalized and proven expertise.

A true support team becomes familiar faces that get to know your business so they can provide personalized solutions that not only improve your HCM functionality, but can also help you achieve business objectives. Implementing change becomes more manageable when you can rely on a provider with a track record of experience and expertise that knows your industry, your processes, and how your HCM solution can support the change. HCM providers with strategic service teams let you seek guidance beyond the technology and into the bigger picture of your business.

A complete HCM solution is more than just great technology. It’s a partnership with your provider that helps you both achieve success

Compliance is a necessary component of your human capital management strategy, and failure to manage it effectively can result in hefty fines that impact your bottom line. With the pace of legislative change increasing at such a rapid rate, compliance teams are having trouble keeping up.

Your HCM solution should work to support your compliance with IRS/CRA guidelines, FLSA, and other federal, state, provincia, and global requirements to help minimize potential risk from an audit, or prepare you in case one does happen.

An HCM provider should keep up with all legislative changes and embed this capability across its technology to help you identify non-compliance, reduce risk, and give you peace of mind.Acquiring an in-house application development and management (ADM) team is one thing, but knowing what to do with it is something entirely different. Without a long-term vision for how to develop your technology in line with your business goals, much of your team’s time and knowledge will be wasted.

An organization’s biggest asset is its people. A shortage of talent across the globe has forced organizations to rethink their talent strategy.

An HCM solution that focuses on the employee experience can help organizations attract and retain top talent. Empowering employees with tools that provide convenience, enable flexibility, and support financial and mental wellness should be a key consideration.

An HCM solution that offers people-centric solutions will help your organization build brand appeal and improve its opportunities to engage, retain, and attract talent.